🚚 Shipping Policy — SlushUp Drink™

Order Processing Time

All orders are processed within 24 to 72 hours (excluding weekends and holidays) after receiving your order confirmation.

Once your order has been processed, you will receive a confirmation email with tracking information.

Delivery Times

Delivery times vary depending on your location:

• France: 4 to 8 business days
• Europe: 5 to 10 business days
• International: 7 to 14 business days

Please note that delivery times may be affected during high-demand periods such as holidays, sales, or promotions.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

Any free shipping promotions will be clearly displayed on the website when active.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

You can use it to follow your delivery in real time until it arrives.

Delays & External Factors

While we strive for fast delivery, delays may occur due to:

• Carrier disruptions
• Customs processing (international orders)
• High seasonal demand
• Weather conditions

SlushUp Drink™ is not responsible for delays caused by external shipping carriers once the order has been dispatched.

Incorrect Address

Please ensure your shipping address is correct before completing your order.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages

If your package is lost or stolen, please contact us at:
support@slushup.store

We will work with the carrier to investigate and resolve the issue.

Contact

For any questions regarding shipping, contact us at:
support@slushup.store

Response time: 24–48 hours.